Wednesday, July 6, 2011

7 Traits You Need if You Want to Be An Entrepreneur


As the global economy undergoes more changes (and it will continue to do so) even more people will choose to take the plunge into entrepreneurship. Changes to corporate mindsets, downsizing and other upheavals in the “safe” world of formal employment are forcing many to embrace entrepreneurship, and start their own small businesses. Add to those the people with the burning desire to “be their own boss” and you have plenty of new entrants into the wonderful, frightening, exciting and exhausting world of being a business owner.

Whatever your reasons for considering entrepreneurship instead of formal employment, there are a few traits you will need to cultivate in order to succeed.

1. Passion

It sounds like a no brainer, but the most important factor in your success in entrepreneurship is passion for your business. We’ve all had jobs we hate, and let’s face it – it doesn’t inspire you to work incredibly hard, or give your all, does it? Don’t think just because you are working for yourself, that will change!

If you’re bored to tears or just plain hate working on your business, you’re unlikely to give it the energy it needs to succeed. So find something you love doing, and you will have a solid foundation for building a successful new business venture.

2. Plan, Plan, and Then Plan Some More

There’s an old saying ‘Those who fail to plan, plan to fail.’ That’s never been more true than when applied to entrepreneurship.

You need concrete, quantifiable goals, as well as a 30, 60, 90 day strategy on how to get there. Having a plan provides a framework, something fixed to work toward, which will help keep you focused. Get your eyes on the prize and a plan onto paper before you start trying to set up your new business. A handy trick is to imagine your goal is already achieved, and then think back through the steps it took to get there.

3. Be Disciplined

It sounds romantic and exciting to “be the boss,” doesn’t it? Trust me – it’s not, especially at first anyway. In fact, before you get to that fancy corner office with five assistants, there is going to be a lot of blood, sweat and tears poured into your entrepreneurship dream. You need to work harder for yourself, and your business goals, than you ever would for any boss. That means an unlimited and indefinite amount of hours dedicated toward achieving your goal – keeping your nose firmly to the grindstone. Remember, luck is an accumulation of hard work.

4. Be a Cheapskate

Whether you have a big budget or not when you first venture into the game of entrepreneurship, you need to learn the value of frugality – bootstrap your way to success. Most small businesses fail to take time to break-even, let alone become profitable. Thus, when you’re starting out, finding cheaper and more innovative ways to accomplish tasks is one of the best skills you can learn. Think outside of the box and in terms of leverage. The longer you can stretch your capital, and the more you can save – the better for your business and your mental sanity.

5. Understand That You Are Always Marketing and Selling

ABS – Always Be Selling. Most of us think that marketing and sales is a task. However, when you jump into the wonderful world of entrepreneurship – more than at any other time in your life – everything is about marketing and selling. Don’t be shy to network, discover what your clients want, and broadcast to others that you want their business.

Treat every moment as a selling opportunity, and you will see results:

  • Carry business cards with you everywhere
  • Have a thirty second pitch ready at all times
  • Make a point of meeting people who are your target market – those who should buy your product/service

6. Know That Your Client Is the Most Important Person in Your Business

Success or failure in entrepreneurship hinges on your ability to make your clients want to do business with you. Since repeat business is the backbone of any successful business – your client’s happiness should be priority number one.

Remember the little things. Something as simple as calling a customer back can swing the balance in your favor. Always, always, always put your client first. Build relationships, and you will see your business grow right alongside them.

7. Remember That In Business, Image Is Important

Okay, this one is a bit of a catch twenty-two. You need a professional business image, but you haven’t got the budget. Luckily though, projecting the right image is not all about flashy cars and the right business address. With the information age, you can work from your living room and still have a professional image.

All you need to do is:

  • Make sure you are always well dressed and well spoken
  • Have a professional looking (not necessarily expensive) website and email address
  • Have professional looking business cards

When you’re first starting out, simply focus on little things – those which you can control with the resources you have. The fancy business address can come later, but make sure to get the basics right first.

And….. Now for the Good News

If you’re reading this and wondering where to start on your quest for entrepreneurship, there is one good piece of news for you. Entrepreneurs are not born – they are made.

If some of these things seem beyond you, learn them. Take a course in selling if you have to. Download planning software if you need some help becoming organized. Figure out where your weaknesses are, and work on them in small bits each and every day. In the aggregate you will achieve an exponential return on your investment.

Everyone has the capacity for entrepreneurship in some respect, if you want it bad enough (and you can), success will undoubtedly find you.


Good Day. :)

Tuesday, July 5, 2011

Google Offers beta should scare the crap out of Groupon, other startups


Do you remember the days when every startup had to ask: "If we're successful, will Microsoft move into our market?" With its new Groupon competitor, time has come -- and perhaps long past it -- to ask the same about Google.

Last night during the opening of the D9 conference in Rancho Palos Verdes, Calif., Stephanie Tilenius, vice president of Google commerce, demonstrated Google Offers, which begins beta testing today in Portland, Ore. D9 cohost Walt Mossberg asked Google Executive Chairman Eric Schmidt why Portland? Schmidt said that Portland is a surprisingly good place to test tech products.

Google started signing up Portlanders for the beta in mid April. First rumors about Google Offers surfaced in January, not long after Groupon rejected a buyout offer from Google. Hehe, Google Offers. Rejected offer. Get it? A year from now, Groupon executives may regret not taking Google's offer, because Google Offers is a Groupon competitor with a twist: It integrates with Google Wallet, which was announced late last week.

Like Groupon, Google Offers provides deals with hefty discounts. Today's Groupon featured San Diego deal is for Lambs Daily Theatre.

Portland is first city, but by no means last. Google Offers will soon come to New York City and San Francisco, too. The pace may seem slow, but makes sense. Like mobile search, Google sees the big opportunity in cultivating deals with local businesses. Then, of course, there is Groupon, which also offers local deals.

"Our first Google Offer will be from beloved local java shop Floyd's Coffee." Kyle Harrison, Google Offers product manager, writes in a blog post. "Husband-and-wife team Jack Inglis and Cris Chapman opened Floyd's seven years ago, offering up espresso, coffee, breakfast burritos and more. They now have two convenient locations--one cozy, brick-lined shop in Old Town and another Stumptown watering-hole in Buckman."

Floyd's isn't Starbucks. The coffee shop has two locations in Portland rather than thousands nationwide like Starbucks. "With Google Offers, we're working with great local businesses," Harrison writes. "If you're a business interested in participating in Google Offers, you can let us know too. Finally, if you're at the Portland Rose Festivalthis Saturday, visit our Google booth at CityFair to say hello to our team and learn more about Google Offers."

It's a local push initially, and that should scare the crap out of more than Groupon. After years of declining classified sales, some newspapers are seeing an advertising revival in Groupon-like programs. For example, the San Diego Union Tribune now has the "Daily Deal" program offering local discounts. Google Offers conceptually could present more competition for fledgling programs like this one than Groupon or its competitors, like LivingSocial.

There's no reason to think Google won't go for Starbucks or other national chains, but local is a good starting place and synchronous with efforts around local search, particularly from smartphones.

Then there is Google Wallet, which Offers will be part. Wallet is a mobile payments system Google is launching in conjunction with Citi, Mastercard and Sprint. Simply stated, Google Wallet is an offers and payments system available at the point of sale. In its simplest form, Google Wallet requires a tap to pay the merchant and charge the buyer's credit card. "We make our money through the advertising and the offers," Schmidt said yesterday. Accept the Google Offer, order and pay.

There's a new tech startup bubble building in Silicon Valley and, increasingly, New York City. Perhaps every venture capitalist's dream is the big buyout from once fledgling startups like Google that are now the big behemoths of high tech. But be warned: Google came a-calling with purse full of cash and was rejected. Six months or a year from now, Google's ability to leverage search, Android and mobile payments may crush Groupon and other companies offering similar daily deals. Yeah, that sounds lots like Microsoft during cofounder Bill Gates' glory days of the late 1980s and 1990s.


Good Day. :)

Sunday, July 3, 2011

Please, please, please stop asking how to find a technical co-founder


Listen guys, I'm sorry. But, I just can't do it anymore. I can't keep having this conversation with every non-tech founder. It's just too painful. On you, on me, and everyone else that you've approached. I was once on the search for a technical co-founder, so I can empathize.

But, seriously, Please stop.

Back in the day, I remember going to my favorite startup mentor, Gregg Fairbrothers, and asking him for help finding a technical co-founder. Here's what he said:

I can't help you with that, but all the good entrepreneurs seem to figure it out. Hopefully you will too.

Man, I still love that answer. That's being a founder. If you have a problem, go figure out a way to solve it. As a professor, Gregg was always teaching me larger lessons instead of just answering my question directly. The cynic might say that he was punting because he didn't have advice to give. However, he helped me on hundreds of other startup questions. I believe he was communicating to me that putting together my team was solely on me. No additional instruction required...or possible. That's why I love going back to him for life advice.

But I digress, back to you. You have a very specific problem which you need solved. You need to find technical co-founder. This post is my very best effort to help you think through your problem (and by selfish extension, hopefully to never have to answer this question again).

So, here's the really big mental leap that everyone seems to forget:

You don't find a technical cofounder, you earn one.

And that right there is why I get so bored of this question. It's not like I can really help you 'find' a technical co-founder. You have to earn a technical co-founder. And until you realize that, no one will want to work with you.

So now I ask you, what have you done to earn a technical co-founder?

And don't say that you're the idea guy. Having an idea is one piece, but it's a very, very small piece. In fact, it's so small that it's actually better to earn a technical co-founder without the idea in place so that you guys come up with it together. When neither person has an idea prepackaged with some degree of emotional attachment, it becomes far easier to engage in honest customer development, rapid iteration, and all the other lean processes that will eventually help you find product-market fit. And more importantly, earning a technical co-founder without resting on the merits of your idea forces you to prove yourself in other ways. And that's good for everyone involved.

So, here's the deal. Go out and do all of those things that people always do to find talent. Talk to friends, talk to friends of friends, go to conferences and meetups, etc. Check out the websites that are always popping up (though they don't generally attract quality).

When you meet people through all these various ways, realize that every technical person has one of three options:

A.) Partner with you.

B.) Recommend you to a friend.

C.) Forget about you.

Your goal is to not continually hit Outcome C. And the way to do that is to earn their respect. The following is not a recipe you can follow that magically produces a technical co-founder in the end. However, do a bunch of this stuff and the odds that someone recommends you to a friend becomes much higher. And each of these steps will both make you a better entrepreneur and move your startup along.


How to Earn a Co-Founder

Learn to Code Stop everything else that you're doing right now for your startup and learn to code. If you take the time to learn enough to build some small project, you'll learn the language of talking to hackers, and you'll earn some respect. 99% of non-technical guys looking for a technical co-founder won't put in the effort. This is your single best way of standing out. You'll learn to naturally see the value of Hacker News and Stack Overflow. You'll learn to appreciate how things work. And hopefully you'll enjoy it, which will allow you to have real conversations with hackers about what they do. Will Miceli wrote the best blog post I've ever read on exactly this strategy, including awesome links for getting started. Don't know where to start? Zed Shaw will get you started.

Build the Front-End What's to stop you from building the front end of your site right now? You could get design done with 99 Designs, send it off to PSD2HTML, throw it up on Wordpress, and SHABOW! you've got a website. Of course, there's no backend, no data, none of the special sauce that'll make your concept work...BUT, you'll have proved that you know how to market your idea and build a beautiful product. Hopefully, you'll learn a ton about your product, but at the very least you can show an interested hacker more than a napkin business plan.

Throw up a Trial Balloon I'm sure if you think really hard about it, you can come up with some real things that you can do to test your concept hypothesis. And I'm not talking about more MBA-type research. Hopefully, you already know the importance of customer development. Find a way to fake your concept so that users don't know it's not actually built yet. Take that front-end you built and funnel interested users into a beta waiting list. Having real users on a waiting list will help you earn a high quality technical co-founder because you'll be pre-empting his biggest fear: that his work will be a waste of his time.

Build a following Let's say you're building, for example, an automotive parts marketplace. Go start a blog serving the automotive community. They are your future users anyway, and you're going to have to figure out a way to market to them. What better way than earning them now as readers and later converting them to users? And use Twitter to your advantage. Building up a following north of a 1000 people is hard because that's more than just your friends. Which means you have to say interesting things and share helpful links. It's marketing yourself. It'll prove your intelligence and your marketing abilities to your future co-founder.

Spend Some Money When a hacker joins an unproven, non-technical entrepreneur, he's risking his most important asset: his time. Yes, you're also risking your time, but you have different risk profiles. While he already knows he can code, neither of you knows whether you'll be able to deliver as the business co-founder. You need to prove that you've got your proverbial skin in the game too. Go spend some money on offshore coders and get a prototype built. Or offer to pay a salary to your technical partner. My first technical co-founders started as employees. I paid them cash from day one using credit card debt. Over time, I earned their trust, and we became equal co-founders.

If you're a hacker in need of some startup advice, ping me anytime—we'll grab a beer and chat startups. And if you're a business guy that earned a technical co-founder by learning to code, please tell me about it! I'll buy you a beer...you've earned it.


Good Day. :)